Direct Factory for Custom Channel Letters | Global Shipping Services
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Recent Project Live Feed
Detailed LED Performance Specs: Protection, Efficiency, and Consistency
Detailed LED Perfor…
Custom Stainless Steel Wayfinding Signs with Wood Grain Finish for Parks & Zoos
Stainless Steel Wayfinding Signs
Engineering Trust Worldwide
Don’t just take our word for it—hear from our global partners.
“Retay’s attention to detail on our high-riselightbox project was exceptional. Theirengineers caught a structural flaw in our originalspecs.”
Michael V.
Operations Director, UK Retail Group
“Shipping from Dongguanto Chicago was seamless.The packaging wasbulletproof. Not a singlescratch on 200 units ofbrushed aluminum.
David Chen
Head of Procurement, US Tech
“Their 24-hour response promise is real. I had acomplex structural query on a Sunday and theirlead engineer replied within hours.”
Sarah Jenkins
Principal Designer, Australian Studio
Direct Factory Control
Eliminating middlemen for competitive pricing andISO-certified quality control.
Technical Engineering
Precision drafting and stress-testing on everycustom architectural signage project.
Express Global Delivery
Specialized export logistics reaching NorthAmerica and Europe in under 12 days.
Frequently Asked Questions
Yes, we are a direct manufacturer specalizng in 100% ustom signage You can provide your vector files (AI, EPS, PDF.or CDR) and ourengineering team will handle the rest.
Production usually takes 7-12 working days depending on the project complexity. As a leader in custom LED signage manufacturing, we prioritize strict quality control (Strict QC) at every stage—from precision cutting to final export packing.
We use high- grade materials (metal, acryic, and premium LEDs) and perform a 24-48 hour ighting test for allilluminated signs before shipping.
Yes, we have extensive experience in global logistics. We offer multiple shipping options including express air freight (DHL/FedEx/UPS) for urgent needs and sea freight for bulk orders to minimize costs. Our team provides all necessary documentation for customs clearance, ensuring your custom signage arrives smoothly at your doorstep, whether you are in North America, Europe, or Australia.
We design our products with easy installation in mind. Every order includes a 1:1 scale installation template and necessary mounting hardware (such as spacers or threaded rods). For illuminated signs, we provide clear wiring diagrams. Most of our clients can complete the installation with a local handyman, but we also offer remote video technical support if needed.
We stand behind our craftsmanship with a solid warranty. We typically offer a 3-year warranty on LED modules and power supplies, and a 5-year warranty on the sign shell structure (stainless steel, acrylic, etc.). If any component fails under normal use during this period, we will provide free replacements to ensure your brand keeps shining.